Mount Pleasant Family Centre Society (MPFCS) provides child-centered programs that nurture healthy growth and development for all families - “A Home Away from Home.” We strive to build a vibrant, joyful child and family community where families connect, share, learn, and grow.

Our Drop-In Programs offer a welcoming, well-resourced environment where families with young children can connect, learn, and play. Programs promote parenting confidence, enhance child development, and strengthen community while respecting the diverse cultural and socio-economic backgrounds of participants.

Position Summary

The Children’s Program Family Support Worker is a member of the staff team assisting with planning and implementing drop-in and structured playroom programs for children from birth to 6 years and their parents/caregivers. This role supports best practices in Family Resource Programs and helps create a safe, inclusive, and nurturing environment for all families.

The On-Call Part-Time position provides coverage for regular staff during absences or illness. Shifts are typically 9:00 a.m. – 12:00 p.m., Monday through Saturday. The successful candidate will be contacted via phone, text, or email as shifts become available.

Key Responsibilities

Family Support and Program Delivery

• Work with other staff to plan, coordinate, implement, and evaluate age-appropriate playroom activities, including fine and gross motor play, imaginative play, and family circle time.

• Create and maintain a welcoming, emotionally safe, respectful, and inclusive environment.

• Set up and facilitate safe, engaging indoor and outdoor play opportunities.

• Build and maintain positive relationships with children, parents, grandparents, and caregivers.

• Support children individually and in small groups to encourage optimal development.

• Model positive adult–child interactions that promote healthy intellectual, social, and emotional development.

• Create opportunities for caregivers to learn and practice positive parenting skills in a supportive environment.

• Maintain appropriate health and safety standards in the playroom.

People & Program Collaboration

• Work collaboratively with the staff team to support daily program operations.

• Ensure playroom spaces are welcoming, safe, and well-resourced.

• Assist with special events and centre-wide programs as required.

• Perform other related duties to support the effective operation of centre programs.

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Qualifications

• Early Childhood Education (ECE) Certification preferred.

• Relevant degree or equivalent training, plus a minimum of 5 years’ experience working with young children and families.

• Valid First Aid Certificate.

• Successful completion of a Criminal Record Check.

• Strong understanding of child development (ages 0–6) and family support best practices.

• Ability to recognize and sensitively interpret children’s developmental needs with caregivers.

• Excellent verbal and written communication skills in English.

• Ability to work comfortably in a cross-cultural, multilingual setting.

• Demonstrated sensitivity to diverse populations and family needs.

• Ability to take initiative and work flexibly as part of a team.

• Experience in a drop-in or family resource setting is an asset.

Personal Qualities

• Commitment to the principles of Family Resource Programs

• Comfort working in a non-structured, dynamic environment.

• Compassion, patience, and sensitivity to family needs.

• Willingness to work respectfully across cultures and communities.

• Non-judgmental, inclusive, and genuinely positive attitude toward diversity (culture, religion, sexuality, ability, and family structure).

Working Conditions

• Casual, on-call position.

• Available to shifts Monday to Saturday.

• Physical requirements include sitting on the floor, getting up and down, and moving equipment or furniture.

Wage: $20.52 per hour + 4% vacation pay.

Application Process

Please send a cover letter and resume to Sanja Sladojevic at sanja@mpfcs.com. Ensure that “Children’s Program Family Support Worker – On-Call” is included in the subject line of your email.

We thank all applicants for their interest; however, only those selected for interviews will be contacted.

MPFCS is an equal opportunity employer, we place a high value on diversity and encourage qualified individuals from all backgrounds and identities to consider applying for the position.